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School Policies

Holidays and Closures

White Tiger Martial Arts is closed for all national holidays.  We are closed over Christmas Break and one week in the summer for a vacation.  Please see our Calendar Page for closures. Tuition is not subject to adjustment for closures.

Attendance Policy

Students should attend two classes each week. If a student misses any classes, they may make them up by attending an extra weekly curriculum class.  Please see the class schedule to see which classes are appropriate for your rank level. Students may not attend classes which are not at their belt level or age.  If you are unsure which class is best for you please see Master or Mrs. Yoo.

Class Arrival/Departure: Students are expected to arrive on time, please check the Class Schedule Page.  Students should no arrive more than 10 minutes prior to their class.  We do not have supervision for Students who are not in class.  Any student later than 10 minutes for the start of class will not be permitted to attend but may watch.  Students must be picked up no later than 10 minutes after the completion of their class and the parent must come in and get them.  White Tiger Martial Arts bears no responsibility for the welfare of the student before or after their class time.

Class Viewing
We encourage parents to stay and watch their children.  Please keep talking voices low.  Also cell phones are not permitted to be used in the Taekwondo school as it is very disruptive to our teaching and to others watching class.
Also there is no eating in the Taekwondo school.  Students may bring water.


Tuition and Renewal Policies

Please refer to your signed copy of your Membership Agreement provided at enrollment for your specific program term, tuition rate, renewal date, and method of payment. The following are general policies:

Tuition Policy

We do not offer refunds on programs purchased. We do not offer pro-rations for tuition for classes missed. However you may freeze your membership for limited durations by filling out a "Freeze Notice" prior to the absence. Please see below and read the "Freeze Notice" for addition details and limitations. All payment for your program is due regardless of attendance.

Membership Cancelation

Account Cancellations are done if they are for one of the following reasons:

1.       Relocation which takes you 25 miles or more away from the school. This requires 30 days advanced notice and a written proof of the relocation, such as a lease or drivers license.

2.      Health Concerns, this would be a written confirmation from a physician (Medical Doctor) that you are permanently disabled and unable to continue. If you are enrolled for One Year or Black Belt Club program you may cancel with 30 days notice and by paying a 50% cancellation fee of the remaining balance on your account.

3.   If a uniform was received with the Membership, and the membership is cancelled prior to the term, the uniform must be paid for at full retail price.

 

Freezing Your Membership

If your schedule requires that you take time off from your Tae Kwon Do class before the completion of your basic membership, you must notify White Tiger Martial Arts by submitting a "Freeze Notice" in advance of the month you are to be away. Payment of the absent month(s) will be made as usual. However, a credit for the "frozen" month will be applied to the end of the program term.

Terms & Conditions to Freeze

·         A full calendar month (1st to the 30th) is required to freeze-not partial months.

·         A maximum of 1 month may be frozen on a basic program and 2 months under a Black Belt Club Program.

·         Students that take time off beyond 1 or 2 months will not receive credit for missed time.
 
    Credit will only be applied if the Freeze Notice form is provided before the freeze

You may download the Freeze Notice here to fill out and return to office.  Please click on the link below and the form will open up and you may print the PDF file.

 


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